Child safety standards

Zero tolerance

We have zero tolerance for child sexual abuse and exploitation (CSAE) and for child sexual abuse material (CSAM) in any form. Anything of this kind is banned from Out'n'About, and we act on it as set out below. We comply with the child safety laws that apply to us.

The app is for adults only

Out'n'About is for people aged 18 and over. It is about nightlife, and children are not its audience.

• When you sign up, the app asks for your date of birth and does not let you continue if you are under 18.
• Our server checks the date again at the last step of sign-up and refuses an under-18 date, so an altered copy of the app cannot skip the check. A date of birth is required to finish signing up.
• The date is the one you give us. We do not check identity documents, so a child who gives a false date could get past the check. That is why reporting matters, and why we remove any account we learn belongs to someone under 18.
• The app has no private messaging or chat between users.

How to report in the app

You can report from where you are looking, without leaving the screen:

• On a person's profile (a friend, or a member of one of your groups), tap Report followed by their name.
• On an event, tap the flag icon (Report).
• On a special at a venue, tap Report this special.

Choose a reason (for child safety, use Underage, unsafe or illegal) and add a note if you can. Reports are private: the person you report is not told it was you. You can also use Settings, then Report a Problem.

To stop someone seeing you or contacting you, open the friends list and choose Block on their row, or on their entry in a group. You can undo this from Blocked.

Without the app, email us at safety@outnaboutapp.au.

What we do with a report

• A person on our team reads every report that reaches us.
• Reports about child safety are treated first. We remove the content and ban the account involved.
• We keep the evidence we need, so it can be given to the authorities, instead of deleting it.
• We report child sexual abuse material and any suspected child exploitation to the relevant authorities. In Australia these are the Australian Centre to Counter Child Exploitation (ACCCE), run by the Australian Federal Police, and the eSafety Commissioner. Where it applies, we also report to the National Center for Missing and Exploited Children (NCMEC) in the United States.
• We work with law enforcement when they ask, and we follow the law when we do.

If a child is in immediate danger, call 000 first.

Child safety contact

Our contact for child safety is safety@outnaboutapp.au. General help is at support@outnaboutapp.au.